Your Rights as a vehicle Owner

1. You decide where you want it repaired! As the vehicle owner, it is legally your right to choose the shop that does your repairs.


2. You do not have to provide more than one estimate. Select a repair facility that you trust and then either you or the repair facility notify your insurance agent or company of your choice.


3. Before authorizing any repairs, you must notify your insurance agent or company and advise them where the damaged vehicle can be inspected.


4. Your insurance company does not guarantee the repair and paint job - your body shop does. Check the shop's guarantee policy to make sure you understand it.


5. You want qualified repair technicians with appropriate certification working on your vehicle. You also want a shop equipped with the specialized equipment and systems needed to meet the technical demands of today's vehicles. Make sure the shop you choose meets these criteria.

A reliable and professional reputation is important. Choose a body shop you can rely on - Choose Holland Enterprises!